Behind The Scenes
Financial Controller - Ken Stout
Ken began work for Burnley FC in September 2005. Prior to arriving at Turf Moor, Ken worked as a financial controller/director at local companies such as Gulf, Simon Jersey and AMS.
Business Operations Manager - Chris Gibson
Chris, who joined the club in April 2001 from the Devonshire Pub Company, is in charge of all customer services, from catering and corporate, through to ticketing and the retail department. In close conjunction with the commercial department, Chris also helps to arrange the many events that are on at Turf Moor throughout the year.
Stadium Manager - Doug Metcalfe
Doug was appointed in December 2005 and is responsible for administering and developing the club's facilities, ensuring the smooth and safe day to day operation of the Turf Moor Stadium and Gawthorpe Training Ground and working closely with Ground Safety Officer, Alex Wood, on match days.
Prior to arriving at the club, he held similar roles in both engineering and the construction industry.
Originally from Kendal, Doug studied and graduated at the University of Northumbria in 1993 with a degree in Building Management and worked as an Assistant Building Surveyor in Newcastle upon Tyne and following a move to the Lancashire in 1996, he progressed to the role of Service Manager within a local engineering company.
Following his appointment at Burnley FC, he has studied for and successfully attained a NEBOSH award, an accreditation in Occupational Health and Safety.
Safety Officer - Alex Wood
Alex, a former senior police officer from the Lancashire Constabulary and Football Match Commander, was also a public order specialist and is in charge of all safety at the club on match days. He keeps an eye on the spectators from the control room at every single game and deals with all safety incidents within the ground, working closely with the police match commander. Alex also makes sure that Turf moor is a safe environment for spectators. He is also in charge of all stewards on duty. Alex previously held a similar position at Preston North End.
PR & Communications Manager - Darren Bentley
Darren arrived at Burnley Football Club in May 2006, following a three-year spell as Burnley FC Sports Writer with the Lancashire Telegraph newspaper. Previously, he worked as a freelance sports reporter, supplying work to the national newspapers, Reuters UK and Sky Sports News.
Darren's appointment follows a restructuring of the media department, which is now the first point of contact for all football and media-related enquiries. The PR & Communications department is also responsible for issuing all press releases, organising player and staff appearances and helping in marketing the club to the general public. The official matchday programme is written and designed in-house by the media department, with the help of outside contributors.
New Business Manager - Chris Smith
Chris is responsible for heading up the growth and development of business within the commercial team at the club, and for reorganising a number of internal processes, which will help facilitate a more efficient and customer oriented higher level of service. Chris joined the club in November 2007 after working for 14 years within the pharmaceutical industry. As a regional business manager covering half of the UK, he successfully launched new products and a brand new company to the market, achieving over 70% of national company sales. During his time in pharmaceutical sales, he won numerous top sales awards, including a trip to Japan in 2007.
Development Association Sales & Marketing Manager - Darrell Turton
Darrell joined Burnley Football Club in May this year as the Development Association Sales and Marketing Manager after spending ten years as the Development Association Manager at Blackpool Football Club. His role is to build on the reputation of the lottery department and develop our links with the East Lancashire community. The lotteries themselves exist to support our youth department and provide our future stars of tomorrow, today!!
Head of Community Sports Trust - Louise Spencer
Graphic Designer - Adam Riding
Adam's job is to design almost every document the club produces. He joined the club from The Burnley Express in February 2002 and was launched straight into the limelight, designing the club's season ticket brochure for the 2002/03 season - and every season since. A Burnley lad, Adam went to Habergham High School and honed his talents at Blackburn College.
















